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24 / 7 EMERGENCY TECHNICAL STAND-BY SERVICE; TROUBLESHOOTING
Our company maintains 24/7/365 stand-by and technical help-desk services for our customers on service levels specified by the relevant service contracts. In case of urgent, compelling issues, i.e. emergencies, we take action outside of regular business hours. Urgent and/or stand-by cases vary from client to client and also from one service level to the next -- specified by the relevant service contracts, but can typically be summarized as shown on the following list of items:
1) In cases that may develop on premises and/or in systems under our supervision that seriously impede or obstruct use of facility /-ies by user of facility on said premises; further, in cases when risk of the emergence of such obstruction is high.
2) In cases that may develop on premises and/or in systems under our supervision that might endanger the lives and/or health of persons on said premises.
3) In cases that may develop on premises and/or in systems under our supervision that carry the risk of serious damage to goods located on premises.
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COMPANY DATA
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VECTIGAL SERVICE KFT.
Registered office: 1202 Budapest Vécsey u. 31.
Headquarters: 1225 Budapest Campona u. 1. DC9 épület
Establishment: 2030 Érd Vízöntő út 6.
Registration number: 01-09-919624
Company tax number: 14782659-2-43.
Company's statistical number: 14782659-4690-113-01.
Company EU tax number: HU 14782659
SWIFT: CIBH HU HB
IBAN: HU88 1040 0188 5052 7071 8555 1007 K&H BANK ZRT
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